Kathmandu, February 20, 2025 – The Bagmati Province government has launched an ambitious project to digitize physical transport records, a move expected to revolutionize service delivery at the Transport Management Office in Gurjudhara. The initiative aims to replace physical files with electronic records, paving the way for online service delivery and improved efficiency.
Netra Prasad Bhattarai, the office chief, revealed that the transition to electronic records is designed to eliminate common issues such as lost or damaged documents and the need for service seekers to endure long queues. "This digitization project is expected to make services more accessible, transparent, and efficient," Bhattarai stated, adding that around 2.5 million transport-related records will be digitized within the next two years.
The new system will also address challenges posed by vehicles with missing or destroyed physical documentation. In such cases, electronic records will be created based on evidence provided by the vehicle owners. However, Bhattarai emphasized that certain issues arising during the digitization process would require policy decisions from the Ministry of Physical Infrastructure and Transport.
The lack of public awareness has also been identified as a significant hurdle. Bhattarai noted that many vehicles remain abandoned at homes, while others no longer exist physically. He reminded vehicle owners that failing to cancel or deregister their vehicle records at the revenue office would leave them liable for outstanding taxes. "Tax liabilities will be enforced as government arrears unless proper procedures are followed," he warned.
This initiative marks a significant step toward modernizing public service delivery in Bagmati Province, with potential benefits for service seekers and the broader transport sector.
